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Submit Canvas Help Ticket

Need Canvas Help? That is what we are here for. Please complete the following form and we will get back to you as soon as possible.
  • Name * Required
  • Please give us a specific description of your issue so that we can better assist you.

Other Ways to Request Help

In Person

Your eLearning Coordinator, Jeremy Winn, can be located in room 1517 of the John Spellman Library and is happy to accept walk-ins as availability permits, but you are strongly encouraged to schedule an appointment in advance.  When requesting an appointment, please suggest at least two times that you are available to meet.  Request your appointment by phone at 360-538-4085 (leave a message!) or email at

By Phone

Before you dial, please be advised that you MUST give us your Student ID number (SID) so that we can assist you.  For the best help, please be prepared to provide a specific description of your problem.

Call 360-538-4085 and leave a message with a description of your problem if there is no answer.

Through Canvas

If you are having a problem with a specific page in Canvas, the recommended way of submitting a help request is to access the Canvas Help icon (shown below) from the page that you are having trouble with, then click Report a Problem and complete the form.  This allows our support team to see the problem you are experiencing.

Canvas Help Icon

Please Note: For common Canvas issues and after-hours support, please refer to the Canvas Guides.